Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
We strive to ensure your satisfaction with every purchase from SK Designers Boutique. If you are not entirely satisfied with your purchase, we’re here to help.
You may request a refund for any item within 30 days of delivery. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5 days.
Please note that return shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning your item.
Certain items are exempt from being returned, such as gift cards and personalized items.
To initiate a return, please contact our customer service team at shreekavogue.com to obtain a Return Merchandise Authorization (RMA) number. Please include your order number and reason for return in your email. Returns sent without an RMA number will not be accepted.
Refund Policy
Refunds and Fees
If you request a refund for a purchase made on our website, please be aware that a refund will be processed under the following conditions:
- Refund Eligibility: Refunds are available under [specific conditions, e.g., “within 30 days of purchase” or “if the product is defective”].
- Refund Process: To request a refund, please contact our customer support team at 8903681681, 9941058684 Email: skclothingdesignersboutique@gmail.com Opens in your application. We will review your request and process the refund according to our refund policy.
- Deduction Fee: Please note that a 10% fee will be deducted from the total amount of the refund. This fee is applied to cover [reason for fee, e.g., “administrative costs” or “transaction processing fees”].
- Notification: You will be informed of the refund amount, including the deduction, at the time of the refund request. The final refund amount will be issued to the original payment method used at the time of purchase.
- Non-Refundable Items: Certain items or services may be non-refundable. These items will be clearly marked as such on our website.
- Changes to Refund Policy: We reserve the right to modify our refund policy at any time. Any changes will be updated in this privacy policy and will apply to refunds requested after the change.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at shreekavogue.com .
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
At SK Designers Boutique, we want you to be completely satisfied with your purchase. If you need to exchange an item for a different size, color, or style, we’re here to help facilitate that process.
You may request an exchange for any item within 30 days of delivery. To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your exchange request is received and approved, we will provide you with instructions on how to return the original item and receive the exchanged item. Please note that you will be responsible for any price differences and shipping costs associated with the exchange.
Certain items are exempt from being exchanged, such as gift cards and personalized items.
To initiate an exchange, please contact our customer service team at shreekavogue.com to obtain an Exchange Authorization (EA) number. Please include your order number and details of the item you wish to exchange and the item you would like to receive in return. Exchanges made without an EA number will not be accepted.
If you have any questions about our exchange policy or need assistance with an exchange, please don’t hesitate to reach out. We are here to ensure your shopping experience with us is enjoyable and hassle-free.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at shreekavogue.com and send your item to: SK Designers Boutique 34,ECM layout, SKC Road, periyar nagar, ERODE-638001.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
At SK Designers Boutique , we aim to make your shopping experience as smooth and enjoyable as possible. Below, you’ll find information on our shipping and returns policies to help you understand how we handle orders and returns.
Shipping Policy: We strive to process and ship all orders within 7 business days of receiving them. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery. Shipping times may vary depending on your location and selected shipping method.
For international orders, please note that additional customs duties and taxes may apply upon delivery, which are the responsibility of the customer. We are not responsible for any delays or issues caused by customs clearance processes.
Returns Policy: If for any reason you are not completely satisfied with your purchase, you may return it for a refund or exchange within 30 days of delivery. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it. Please note that certain items, such as gift cards and personalized items, are exempt from being returned.
To initiate a return, please contact our customer service team at shreekavogue.com to obtain a Return Merchandise Authorization (RMA) number. Include your order number and reason for return in your email. Returns sent without an RMA number will not be accepted. Customers are responsible for return shipping costs, unless the return is due to a mistake on our part or a defective product.
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7 days.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately upon receipt with photos of the damage. We will assess the issue and provide instructions for returning the item or receiving a replacement.
If you have any questions about our shipping and returns policies, or if you need assistance with a return or exchange, please don’t hesitate to reach out to our customer service team. We are here to help ensure your satisfaction with every purchase.
To return your product, you should mail your product to: 34,ECM layout , SKC Road, periyar nagar, ERODE-638001.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at shreekavogue.comfor questions related to refunds and returns.
